Freight Brokerage Internship - Job Description

About the Role:

As a Freight Brokerage Intern, you will gain hands-on experience in the logistics and transportation industry. You will assist the brokerage team in coordinating and managing the shipment of goods, working with carriers, shippers, and customers to ensure smooth and efficient freight movements. This internship offers a valuable opportunity to develop skills in customer service, negotiation, supply chain management, and logistics technology.

Key Responsibilities:

• Carrier & Customer Relations: Assist in building and maintaining relationships with carriers and shippers, ensuring timely and effective communication regarding freight needs and shipping details.
• Load Matching & Scheduling: Help identify available carriers for freight loads, negotiate rates, and schedule pick-ups and deliveries.
• Data Entry & Tracking: Enter load details into the company’s Transportation Management System (TMS), track shipments, and update customers and carriers on the status of their freight.
• Rate Negotiation: Support the brokerage team in negotiating rates with carriers to ensure competitive pricing and service levels.
• Problem Resolution: Assist in troubleshooting and resolving any transportation-related issues such as delays, carrier problems, or load discrepancies.
• Market Research: Conduct market research on freight rates, industry trends, and potential new business opportunities.
• Documentation: Help ensure all freight documents, contracts, and billing details are accurately prepared and filed in compliance with company policies and industry regulations.
• Customer Service: Provide excellent customer service by handling inquiries, following up on shipments, and addressing any concerns or issues with professionalism.

Skills & Qualifications:

• Pursuing a degree in Logistics, Supply Chain Management, Business, or a related field.
• Strong communication skills with the ability to interact with clients, carriers, and team members effectively.
• Organizational skills and attention to detail, ensuring accuracy in data entry and documentation.
• Problem-solving ability to assist with resolving logistical challenges.
• Proficiency in MS Office (Excel, Word, Outlook) and familiarity with transportation management systems (TMS) is a plus.
• Team player who can collaborate effectively in a fast-paced, dynamic environment.

Learning Opportunities:

• Gain exposure to the freight brokerage process, from sourcing carriers to negotiating rates and coordinating shipments.
• Develop a deep understanding of the logistics industry, transportation regulations, and the supply chain process.
• Hands-on experience with transportation management software and market analysis.
• Learn effective communication and negotiation techniques used in logistics.

Compensation & Benefits:

• This is a paid internship.
• Flexible working hours to work around your course schedule.
• Opportunity to be considered for full-time positions upon completion of the internship.

This role is ideal for students or recent graduates who are eager to break into the logistics and transportation industry. It offers a great chance to work with experienced professionals and gain valuable real-world experience in freight brokerage.

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